New Approaches to Managing the Evolving Conflict Environment

In April, I was a guest speaker for the MA course, 'New Approaches to Managing the Evolving Conflict Environment,' at the School of Diplomacy and International Relations at Seton Hall University.

Making the connection in the classroom between social media's role in human rights reporting and social media's role in conflict management was fascinating.  In preparation, I found Lynch, Freelon, and Aday's report, Syria's Socially Mediated Civil War, to be very useful, particularly their point that journalists and policy analysts are developing increasingly sophisticated techniques for the verification of social media, but this does not help them "correct for the systematic over- or underrepresentation of particular viewpoints or data" online versus offline.